Effective Date: March 25, 2026
These Terms of Service (“Terms”) govern your access to and use of the CYTD AI Visibility Platform (the “Service”), owned and operated by MEDL Mobile Enterprises, LLC, a Delaware limited liability company (“MEDL,” “CYTD,” “we,” “us,” or “our”).
By completing payment, clicking to accept, or using the Service, you (“Client,” “you,” or “your”) agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. Services Provided
All services are provided on a subscription basis and may evolve over time. CYTD provides AI visibility and optimization services, which may include:
- Prompt and content optimization
- AI platform visibility analysis
- Competitor tracking across AI systems
- Monthly reporting (including video walkthroughs)
- Human support and strategic recommendations
2. Subscription Plans
Month-to-Month
- Billed monthly
- Includes a one-time platform activation fee
- Cancel anytime with 30 days’ written notice
12-Month Agreement
- Billed monthly for 12 consecutive months
- Reduced activation fee
- Legally binding for full term
24-Month Agreement
- Billed monthly for 24 consecutive months
- Lowest activation fee
- Legally binding for full term
3. Billing and Payment
- A one-time activation fee is charged at signup
- Monthly fees are billed automatically
- You authorize CYTD to charge your payment method on file
- All fees are non-refundable, except as required by law
- Payments are processed via third-party providers; you agree to their terms
- Failure to pay may result in suspension or termination of access.
4. Binding Contracts and Early Termination
For 12- and 24-month agreements:
- These are binding contracts
- Early cancellation does not relieve payment obligations
- The remaining balance equals 100% of unpaid fees for the term
- CYTD reserves the right to accelerate and collect outstanding balances
5. Cancellation Policy
- Month-to-month plans require 30 days’ written notice
- Cancellation must be submitted to support@cytd.ai
- Cancellation is effective upon confirmation by CYTD
- Fixed-term plans require full payment of remaining contract balance if terminated early
6. Acceptable Use
You are responsible for all content and data you submit. You agree not to:
- Use the Service for any unlawful, fraudulent, or harmful purpose
- Submit content that is infringing, defamatory, or violates third-party rights
- Attempt to reverse engineer, copy, or replicate the Service
- Interfere with or disrupt the Service or its infrastructure
- Misrepresent your identity or authority
7. Intellectual Property & License
The Service, including all technology, methodologies, algorithms, prompts, reporting formats, designs, and materials (“CYTD IP”), is the exclusive property of MEDL Mobile Enterprises LLC.
- CYTD grants you a limited, non-exclusive, non-transferable, revocable license to use the Service during your active subscription
- You may not copy, distribute, resell, or create derivative works from the Service or CYTD IP
- All rights not expressly granted are reserved by MEDL
Client retains ownership of its own input data, subject to Section 8.
8. Data Usage and Rights
By using the Service, you grant CYTD and MEDL the right to:
- Process and analyze your data to provide the Service
- Use data in aggregated and anonymized form to improve the platform
- Develop insights, benchmarks, and product enhancements
CYTD will not sell your identifiable data. Use of data is also governed by our Privacy Policy.
9. AI & Results Disclaimer
CYTD provides optimization tools and insights based on third-party AI platforms.
- We do not guarantee rankings, visibility, traffic, or business outcomes
- Results may vary based on external factors beyond our control
- AI platforms (e.g., search engines, language models) operate independently and may change at any time
All recommendations are provided for informational purposes only.
10. Disputes and Chargebacks
You agree to contact CYTD at support@cytd.ai before initiating any chargeback.
- Unauthorized chargebacks constitute a material breach
- CYTD may recover all associated costs, fees, and damages
11. Failed Payments
If payment fails:
- Access may be suspended immediately
- Continued failure may result in termination
- CYTD may accelerate any remaining contract balance
12. Termination by CYTD
CYTD may suspend or terminate your access at any time if you:
- Breach these Terms
- Fail to make required payments
- Misuse the Service
- Create legal, regulatory, or security risk
Termination does not relieve your obligation to pay any outstanding amounts.
13. Indemnification
You agree to indemnify, defend, and hold harmless MEDL Mobile Enterprises, LLC, CYTD, and their officers, employees, and affiliates from any claims, damages, liabilities, or expenses arising from:
- Your use or misuse of the Service
- Your data or content
- Your violation of these Terms or applicable laws
14. Warranty Disclaimer
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEDL AND CYTD DISCLAIM ALL WARRANTIES, INCLUDING:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
We do not guarantee uninterrupted or error-free operation.
15. Limitation of Liability
To the maximum extent permitted by law:
- CYTD’s total liability shall not exceed the total fees paid in the three (3) months prior to the claim
- CYTD shall not be liable for any indirect, incidental, consequential, or punitive damages
16. Modifications
CYTD may update these Terms at any time with 30 days’ notice.
Continued use of the Service constitutes acceptance of the updated Terms.
17. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
18. Electronic Acceptance
By clicking “Accept,” completing payment, or using the Service, you:
- Agree to these Terms
- Consent to transact electronically
- Acknowledge that electronic acceptance is legally binding and equivalent to a signed agreement
19. Contact
For support, billing, or cancellation requests: support@cytd.ai
20. Entire Agreement
These Terms constitute the entire agreement between you and MEDL regarding the Service and supersede all prior agreements or understandings.