Effective Date: October 29, 2026 | Operated by: MEDL Mobile Enterprises, LLC

These Terms of Service (“Terms”) govern your access to and use of the CYTD AI Visibility Platform (the “Service”), owned and operated by MEDL Mobile Enterprises, LLC, a Delaware limited liability company (“MEDL,” “CYTD,” “we,” “us,” or “our”).

By completing payment, clicking to accept, or using the Service, you (“Client,” “you,” or “your”) agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Services Provided

All services are provided on a subscription basis and may evolve over time. CYTD provides AI visibility and optimization services, which may include:

  • Prompt and content optimization
  • AI platform visibility analysis
  • Competitor tracking across AI systems
  • Monthly reporting (including video walkthroughs)
  • Human support and strategic recommendations

The Service may also include website functionality, lead generation forms, AI-powered communications, SMS messaging, voice communications, customer support tools, analytics, and related business services offered by CYTD.

2. Month-to-Month Subscriptions

  • All CYTD subscriptions are offered on a month-to-month basis.
  • Subscription fees are billed monthly using the payment method on file.
  • Subscriptions automatically renew each month unless canceled by the customer.
  • Customers may cancel at any time through their CYTD account dashboard.
  • Cancellation will take effect at the end of the customer’s current billing cycle. Customers will continue to have access to the service through the end of that billing cycle.
  • Promotional offers, including First Month Free, are governed by Section 2A. Notwithstanding the foregoing, cancellation during a free promotional period takes effect immediately as described in Section 2B (Early Cancellation).

2A. Promotional Offers (First Month Free)

  • Eligibility. From time to time CYTD may offer promotional pricing, including a “First Month Free” offer (each, a “Promotional Offer”). Promotional Offers are available to new customers only. A “new customer” is a business that has not previously held a paid or promotional CYTD subscription. Each Promotional Offer is limited to one per business, one per website domain, and one per payment method. CYTD may verify eligibility at any time and may decline to apply a Promotional Offer to any account that does not meet these requirements.
  • Payment method required. A valid payment method is required to start a Promotional Offer, even where the promotional price is $0. By providing a payment method, the customer authorizes CYTD to charge it as described below. CYTD may place a temporary authorization on the payment method to confirm that it is valid.
  • Promotional Period. Under the First Month Free offer, the customer pays $0 for the first billing month of the subscription (the “Promotional Period”). The Promotional Period begins on the date the subscription is activated and ends one month later.
  • Automatic renewal. Unless the customer cancels before the Promotional Period ends, the subscription automatically continues as a paid month-to-month subscription at CYTD’s then-current monthly price (currently $299 per month). CYTD will charge the customer’s payment method on the first day after the Promotional Period ends and on the same day of each month after that until the subscription is canceled. CYTD will send a reminder to the email address on the account at least three (3) days before the Promotional Period ends.
  • Live onboarding session. To keep promotional service active, the customer must attend a live onboarding session with a CYTD team member within seven (7) days after the Promotional Period begins. If the customer does not attend or reschedule a session within that time, CYTD may pause the promotional service until a session is completed. A pause does not extend the Promotional Period unless CYTD agrees in writing.
  • Abuse and duplicate claims. CYTD may refuse, suspend, or end a Promotional Offer, with or without notice, if CYTD reasonably believes that the customer is not eligible, has claimed or attempted to claim more than one Promotional Offer for the same business (including by using different accounts, website domains, email addresses, or payment methods), has provided false or misleading information, or has otherwise misused the offer.
  • Changes to Promotional Offers. CYTD may change or discontinue any Promotional Offer at any time. A change will not affect a Promotional Period that has already begun.

2B. Early Cancellation

  • Cancellation during a free Promotional Period. Notwithstanding Section 2, if a customer cancels during a free Promotional Period, the cancellation takes effect immediately when it is confirmed. Any days remaining in the Promotional Period are forfeited and have no cash or credit value. When the cancellation takes effect: (a) CYTD stops all content research, content generation, and publishing for the account; (b) content that has not yet been published will not be delivered or published; (c) AI visibility tracking and reporting end; and (d) the customer’s access to the CYTD dashboard ends. The customer’s payment method will not be charged for a subscription canceled during the Promotional Period.
  • Previously published content. Content that CYTD published to the customer’s website before the cancellation took effect remains the customer’s, and CYTD will not remove it. After cancellation, the customer is responsible for maintaining, editing, or removing that content.
  • No repeat Promotional Offer. A customer who cancels during a Promotional Period may not claim a Promotional Offer again for the same business, regardless of the account, website domain, email address, or payment method used.
  • Cancellation of a paid subscription. Consistent with Section 2, cancellation of a paid subscription takes effect at the end of the customer’s current paid billing cycle. Until then, CYTD will continue to provide the services, including content research, generation, and publishing, under the customer’s plan. Fees already paid are non-refundable as described in Section 3.
  • Cancellation in the first paid billing cycle after a promotion. A customer who cancels during the first paid billing cycle that follows a Promotional Period forfeits any promotional pricing or offers on re-subscription. Any later subscription for that business will be billed at CYTD’s then-current standard price.

3. Billing and Payment

  • Monthly subscription fees are billed automatically at the beginning of each billing cycle.
  • By subscribing, you authorize CYTD to charge the payment method on file for recurring monthly subscription fees.
  • All fees and payments are non-refundable, including for any unused portion of a billing cycle, except where required by applicable law.
  • Payments are processed through third-party payment providers and may be subject to their applicable terms.
  • Failure to pay may result in suspension or termination of access to the CYTD service.

4. Automatic Renewal

  • CYTD subscriptions automatically renew on a month-to-month basis until canceled.
  • Each renewal begins a new monthly billing cycle and the applicable subscription fee will be charged automatically.
  • CYTD does not offer fixed-term 12- or 24-month subscription commitments unless separately agreed in writing.

5. Cancellation Policy

  • Customers may cancel their subscription at any time through the CYTD account dashboard.
  • No advance notice or written cancellation request is required.
  • Once cancellation is submitted through the dashboard, the subscription will remain active through the end of the current paid billing cycle and will not renew for another month.
  • Cancellation does not result in a refund or credit for fees already paid, including any unused portion of the current billing cycle.
  • After the current billing cycle ends, access to subscription services will terminate unless the customer resubscribes.

6. Acceptable Use

You are responsible for all content and data you submit. You agree not to:

  • Use the Service for any unlawful, fraudulent, or harmful purpose
  • Submit content that is infringing, defamatory, or violates third-party rights
  • Attempt to reverse engineer, copy, or replicate the Service
  • Interfere with or disrupt the Service or its infrastructure
  • Misrepresent your identity or authority

7. Intellectual Property & License

The Service, including all technology, methodologies, algorithms, prompts, reporting formats, designs, and materials (“CYTD IP”), is the exclusive property of MEDL Mobile Enterprises LLC.

  • CYTD grants you a limited, non-exclusive, non-transferable, revocable license to use the Service during your active subscription
  • You may not copy, distribute, resell, or create derivative works from the Service or CYTD IP
  • All rights not expressly granted are reserved by MEDL

Client retains ownership of its own input data, subject to Section 8.

8. Data Usage and Rights

By using the Service, you grant CYTD and MEDL the right to:

  • Process and analyze your data to provide the Service
  • Use data in aggregated and anonymized form to improve the platform
  • Develop insights, benchmarks, and product enhancements

CYTD will not sell your identifiable data. Use of data is also governed by our Privacy Policy.

9. AI & Results Disclaimer

CYTD provides optimization tools and insights based on third-party AI platforms.

  • We do not guarantee rankings, visibility, traffic, or business outcomes
  • Results may vary based on external factors beyond our control
  • AI platforms (e.g., search engines, language models) operate independently and may change at any time

All recommendations are provided for informational purposes only.

10. Disputes and Chargebacks

You agree to contact CYTD at support@cytd.ai before initiating any chargeback.

  • Unauthorized chargebacks constitute a material breach
  • CYTD may recover all associated costs, fees, and damages

11. Failed Payments

If payment fails:

  • Access may be suspended immediately
  • Continued failure may result in termination
  • CYTD may accelerate any remaining contract balance

12. Termination by CYTD

CYTD may suspend or terminate your access at any time if you:

  • Breach these Terms
  • Fail to make required payments
  • Misuse the Service
  • Create legal, regulatory, or security risk

Termination does not relieve your obligation to pay any outstanding amounts.

13. Indemnification

You agree to indemnify, defend, and hold harmless MEDL Mobile Enterprises, LLC, CYTD, and their officers, employees, and affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your use or misuse of the Service
  • Your data or content
  • Your violation of these Terms or applicable laws

14. Warranty Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEDL AND CYTD DISCLAIM ALL WARRANTIES, INCLUDING:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT

We do not guarantee uninterrupted or error-free operation.

15. Limitation of Liability

To the maximum extent permitted by law:

  • CYTD’s total liability shall not exceed the total fees paid in the three (3) months prior to the claim
  • CYTD shall not be liable for any indirect, incidental, consequential, or punitive damages

16. Modifications

  • CYTD may update these Terms at any time with 30 days’ notice.
  • Continued use of the Service constitutes acceptance of the updated Terms.

17. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

18. Electronic Communications Consent

By creating an account, submitting information through our website, completing payment, checking a consent box, or otherwise interacting with CYTD, you consent to receive electronic communications from CYTD, including:

  • Emails
  • SMS and MMS messages
  • Automated text messages
  • Artificial intelligence (AI)-generated voice calls
  • Prerecorded voice messages
  • Automated telephone communications
  • Customer service communications

Consent to receive marketing communications is not a condition of purchase and may be withdrawn as described in our Privacy Policy and SMS Terms & Conditions.

You acknowledge that electronic records, electronic signatures, and electronic acceptance have the same legal effect as physical signatures and paper records.

19. Contact

For support, billing, or cancellation requests: support@cytd.ai

20. Entire Agreement

These Terms constitute the entire agreement between you and MEDL regarding the Service and supersede all prior agreements or understandings.

21. Third-Party Services

The Service may integrate with or rely upon third-party service providers, including payment processors, hosting providers, analytics providers, telecommunications providers, artificial intelligence platforms, and messaging providers.

CYTD is not responsible for the availability, performance, security, or practices of third-party services.

Your use of third-party services may be subject to separate agreements between you and the applicable provider.