Effective Date: August 20, 2026 | Operated by: MEDL Mobile Enterprises, LLC
These Terms of Service (“Terms”) govern your access to and use of the CYTD AI Visibility Platform (the “Service”), owned and operated by MEDL Mobile Enterprises, LLC, a Delaware limited liability company (“MEDL,” “CYTD,” “we,” “us,” or “our”).
By completing payment, clicking to accept, or using the Service, you (“Client,” “you,” or “your”) agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. Services Provided
All services are provided on a subscription basis and may evolve over time. CYTD provides AI visibility and optimization services, which may include:
- Prompt and content optimization
- AI platform visibility analysis
- Competitor tracking across AI systems
- Monthly reporting (including video walkthroughs)
- Human support and strategic recommendations
The Service may also include website functionality, lead generation forms, AI-powered communications, SMS messaging, voice communications, customer support tools, analytics, and related business services offered by CYTD.
2. Month-to-Month Subscriptions
- All CYTD subscriptions are offered on a month-to-month basis.
- Subscription fees are billed monthly using the payment method on file.
- Subscriptions automatically renew each month unless canceled by the customer.
- Customers may cancel at any time through their CYTD account dashboard.
- Cancellation will take effect at the end of the customer’s current billing cycle. Customers will continue to have access to the service through the end of that billing cycle.
3. Billing and Payment
- Monthly subscription fees are billed automatically at the beginning of each billing cycle.
- By subscribing, you authorize CYTD to charge the payment method on file for recurring monthly subscription fees.
- All fees and payments are non-refundable, including for any unused portion of a billing cycle, except where required by applicable law.
- Payments are processed through third-party payment providers and may be subject to their applicable terms.
- Failure to pay may result in suspension or termination of access to the CYTD service.
4. Automatic Renewal
- CYTD subscriptions automatically renew on a month-to-month basis until canceled.
- Each renewal begins a new monthly billing cycle and the applicable subscription fee will be charged automatically.
- CYTD does not offer fixed-term 12- or 24-month subscription commitments unless separately agreed in writing.
5. Cancellation Policy
- Customers may cancel their subscription at any time through the CYTD account dashboard.
- No advance notice or written cancellation request is required.
- Once cancellation is submitted through the dashboard, the subscription will remain active through the end of the current paid billing cycle and will not renew for another month.
- Cancellation does not result in a refund or credit for fees already paid, including any unused portion of the current billing cycle.
- After the current billing cycle ends, access to subscription services will terminate unless the customer resubscribes.
6. Acceptable Use
You are responsible for all content and data you submit. You agree not to:
- Use the Service for any unlawful, fraudulent, or harmful purpose
- Submit content that is infringing, defamatory, or violates third-party rights
- Attempt to reverse engineer, copy, or replicate the Service
- Interfere with or disrupt the Service or its infrastructure
- Misrepresent your identity or authority
7. Intellectual Property & License
The Service, including all technology, methodologies, algorithms, prompts, reporting formats, designs, and materials (“CYTD IP”), is the exclusive property of MEDL Mobile Enterprises LLC.
- CYTD grants you a limited, non-exclusive, non-transferable, revocable license to use the Service during your active subscription
- You may not copy, distribute, resell, or create derivative works from the Service or CYTD IP
- All rights not expressly granted are reserved by MEDL
Client retains ownership of its own input data, subject to Section 8.
8. Data Usage and Rights
By using the Service, you grant CYTD and MEDL the right to:
- Process and analyze your data to provide the Service
- Use data in aggregated and anonymized form to improve the platform
- Develop insights, benchmarks, and product enhancements
CYTD will not sell your identifiable data. Use of data is also governed by our Privacy Policy.
9. AI & Results Disclaimer
CYTD provides optimization tools and insights based on third-party AI platforms.
- We do not guarantee rankings, visibility, traffic, or business outcomes
- Results may vary based on external factors beyond our control
- AI platforms (e.g., search engines, language models) operate independently and may change at any time
All recommendations are provided for informational purposes only.
10. Disputes and Chargebacks
You agree to contact CYTD at support@cytd.ai before initiating any chargeback.
- Unauthorized chargebacks constitute a material breach
- CYTD may recover all associated costs, fees, and damages
11. Failed Payments
If payment fails:
- Access may be suspended immediately
- Continued failure may result in termination
- CYTD may accelerate any remaining contract balance
12. Termination by CYTD
CYTD may suspend or terminate your access at any time if you:
- Breach these Terms
- Fail to make required payments
- Misuse the Service
- Create legal, regulatory, or security risk
Termination does not relieve your obligation to pay any outstanding amounts.
13. Indemnification
You agree to indemnify, defend, and hold harmless MEDL Mobile Enterprises, LLC, CYTD, and their officers, employees, and affiliates from any claims, damages, liabilities, or expenses arising from:
- Your use or misuse of the Service
- Your data or content
- Your violation of these Terms or applicable laws
14. Warranty Disclaimer
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEDL AND CYTD DISCLAIM ALL WARRANTIES, INCLUDING:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
We do not guarantee uninterrupted or error-free operation.
15. Limitation of Liability
To the maximum extent permitted by law:
- CYTD’s total liability shall not exceed the total fees paid in the three (3) months prior to the claim
- CYTD shall not be liable for any indirect, incidental, consequential, or punitive damages
16. Modifications
- CYTD may update these Terms at any time with 30 days’ notice.
- Continued use of the Service constitutes acceptance of the updated Terms.
17. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
18. Electronic Communications Consent
By creating an account, submitting information through our website, completing payment, checking a consent box, or otherwise interacting with CYTD, you consent to receive electronic communications from CYTD, including:
- Emails
- SMS and MMS messages
- Automated text messages
- Artificial intelligence (AI)-generated voice calls
- Prerecorded voice messages
- Automated telephone communications
- Customer service communications
Consent to receive marketing communications is not a condition of purchase and may be withdrawn as described in our Privacy Policy and SMS Terms & Conditions.
You acknowledge that electronic records, electronic signatures, and electronic acceptance have the same legal effect as physical signatures and paper records.
19. Contact
For support, billing, or cancellation requests: support@cytd.ai
20. Entire Agreement
These Terms constitute the entire agreement between you and MEDL regarding the Service and supersede all prior agreements or understandings.
21. Third-Party Services
The Service may integrate with or rely upon third-party service providers, including payment processors, hosting providers, analytics providers, telecommunications providers, artificial intelligence platforms, and messaging providers.
CYTD is not responsible for the availability, performance, security, or practices of third-party services.
Your use of third-party services may be subject to separate agreements between you and the applicable provider.